{"id":138692,"date":"2024-10-18T15:11:43","date_gmt":"2024-10-18T22:11:43","guid":{"rendered":"https:\/\/www.myoutdesk.com\/?post_type=case-studies&p=138692"},"modified":"2025-03-10T11:08:45","modified_gmt":"2025-03-10T18:08:45","slug":"how-an-urban-hospital-network-saved-4-5m-annually-with-myoutdesk","status":"publish","type":"case-studies","link":"https:\/\/www.myoutdesk.com\/case-studies\/how-an-urban-hospital-network-saved-4-5m-annually-with-myoutdesk\/","title":{"rendered":"How an Urban Hospital Network Saved $4.5M Annually with MyOutDesk"},"content":{"rendered":"
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Urban Hospital<\/p>\n\n

Case Study \/ Healthcare<\/p>\n<\/div>\n\n

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How an Urban Hospital Network Saved $4.5M Annually with MyOutDesk<\/h1>\n\n
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Who we worked with on the challenge<\/h2>\n<\/div>\n\n
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A sprawling network of five hospitals serving over 2 million residents in a major metropolitan area, was grappling with the mounting pressures of rising operational costs and inefficient administrative processes. With an annual budget exceeding $1 billion, even small inefficiencies were translating into significant financial burdens. <\/p>\n\n\n\n

The newly appointed Operations Leader was tasked with the objective of streamlining operations without compromising the quality of patient care.<\/p>\n\n<\/div>\n<\/div>\n\n

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What the client needed<\/h2>\n<\/div>\n\n
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After an extensive audit of their operations, MyOutDesk\u2019s experts identified that a substantial portion of their clinical staff’s time was being consumed by administrative tasks, leading to burnout and reduced patient face-time.<\/p>\n\n\n\n

While anesthesiologists spent 9 hours on paperwork weekly, rehabilitation physicians invested a staggering 19 hours. 18 of 23 specialties within the hospital network dedicated 14+ hours weekly to administration. It was a healthcare network where doctors treated paperwork more than patients. <\/p>\n\n<\/div>\n<\/div>\n\n

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How MyOutDesk helped<\/h2>\n<\/div>\n\n
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MyOutDesk stepped in to implement a comprehensive virtual team solution. The implementation was phased over two months, starting with a pilot program in their busiest hospital before rolling out across the entire network.<\/p>\n\n\n\n

The first phase involved deploying a MyOutDesk Virtual Scheduling Team. This team, armed with scheduling software, took over the task of managing appointments across all five hospitals. <\/p>\n\n\n\n